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Serving Nairobi, Kisii, Nakuru & more

Navigating care is easier with support

When illness or aging enters your life, the medical system can feel overwhelming. Dira Care carries the non-medical load - we listen, coordinate, and guide you through every step outside the clinic.

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Counties served across Kenya

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Reduction in missed appointments for partner hospitals

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Average response time to your first message

Languages — Kiswahili, Dholuo, Ekegusii, Kikuyu, English
How it works

Simple steps.
Lasting support.

No long forms. No medical jargon. Just a conversation that leads to real help.
You reach out
Call, WhatsApp, or fill a simple form. We’re available Monday–Friday, 8am–6pm. We reply within the hour.
We Listen
A real navigator learns about your needs, concerns, and preferences, in your language.
We Plan Together
A clear, simple care plan with no medical jargon - tailored to your unique situation.
We Walk with You
Ongoing coordination, reminders, check-ins, and advocacy, every step of the way.
You Regain Control
Less stress, better outcomes. You focus on healing; we handle the rest.
What we do

Services that move with you

Five core areas of support, each tailored to your situation - whether you are a patient, caregiver, or organisation.

Patient Navigation & Care Coordination

One dedicated navigator who tracks your referrals, gathers reports, and ensures nothing is lost, from diagnosis through treatment.
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Insurance & Financial Navigation

SHA/SHIF registration, private insurance benefit explanations, pre-authorisation support, and financial counselling guidance.
Learn More

Appointment & Follow-Up Management

Friendly SMS and WhatsApp reminders, missed-appointment recovery, and post-discharge follow-up to keep recovery on track.
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Health Education & Advocacy

We explain conditions, medications, and treatment plans in plain language; in the language you prefer. No question is too small.
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Specialized Navigation Programs

Dedicated support for oncology, maternal health, HIV/chronic disease, elderly care, mental health, and disability journeys.
Learn More

Diaspora Support

You are far away, but care shouldn't feel distant. We are your eyes and ears on the ground — with full reports after every visit.
Get in touch
Specialized Navigation

Some journeys need
extra focus.

Our specialist navigators carry additional training for the most complex health journeys. They work alongside your clinical team; never replacing them; to ensure continuity, dignity, and hope.

Dedicated Navigators

Each program is staffed by navigators with focused training and lived community experience.
Oncology
Maternal & Child
Chronic Disease
Elderly & Disability
Mental Health
Rural & community
Who we serve

Built for everyone in the care circle.

Whether you are a patient, a caregiver, or an organisation - Dira Care meets you where you are.

Individuals & Families

Managing a chronic illness, a new diagnosis, or aging parents - we carry the non-medical load so you can focus on what matters.
  • One navigator, always the same person
  • Competitive per case pricing
  • Pay-per-case or monthly membership

Hospitals & Clinics

Reduce no-shows, improve patient satisfaction scores, and free your clinical staff to focus on medicine - not coordination.
  • White-label navigation services
  • Competitive Monthly contracts
  • Monthly outcome reports included

NGOs, Insurers & Employers

Maximise patient impact, reduce emergency visits, and give employees a genuine healthcare benefit they’ll actually use.
  • Competitive Per-patient pricing
  • Flexible employee/month rates
  • Data-protection compliant (KDPA)
We speak your language:
Kiswahili
Ekegusii
Kikuyu
Dholuo
English
Voices of Trust

Families at peace.
Partners impressed.

Real stories from the people and organisations we serve every day.
My mother lives in Kisii and I’m in the UK. Dira Care gave me peace of mind. They take her to appointments, explain her medication, and call me after every visit.
Margaret A.
Diaspora client, London
Partnering with Dira Care reduced our missed appointment rate by 27% in three months. More importantly, our patients feel someone is looking out for them.
Dr Asembo J.
Nairobi Hospital
Knowing Dira Care is with our dad lets me sleep at night. They treat him with such dignity – like family. I can’t put a price on that.
Odhingo O.
Diaspora client, Helsinki
Ready to Begin

Just a simple conversation.
No long forms.

Tell us what feels heavy right now, and we’ll figure it out together. A real person – not a bot – will respond within one hour.
  • Mon–Fri, 8am–6pm
  • Kenya Data Protection compliant
A Kenyan social enterprise bridging the gap between patients and the care they deserve. Non-clinical, fully human, deeply local.
Let's Connect
“Dira” means bridge in Oromo and compass in Swahili. We are both.
© 2026. Dira Care · Kenya · Confidential. Compassionate. Reliable.
Data protected under Kenya Data Protection Act